All our prices are in Euro, net to ItalyaOnline.Net or Collaborated Italian Company, BB/PAX/DAY include VAT and taxes and are referring to the period of middle-high-season ( MHS ). During low season it is possible to arrange special rates discounted up to 50%.

Our rates are valid for groups of minimum 15 pax. Worded in MIN/MAX, they will be fixed from time to time on your request and will depend from the number of persons, the length of the stay and the availability grade of the hotels-rooms in the required destinations.

DOUBLE-BASIS: accommodation in double rooms, required normally from adult-groups.

MULTI-BASIS: accommodation in more bedded rooms, required normally from student-groups.

REDUCTIONS : Low season ( periods not included in HMS ).

FREE : 1/25 in double by adults and in more bedded room by students.

SURCHARGES : during Easter, Carnival, New Year’s Day, fairs, special events a surcharge could be required.


CAUTION MONEY: for student-groups some hotels require at the arrival a caution money
(generally € 5 - 10 per person) which will be fully returned if no damages to the hotel furnishings and fittings has been caused.

PAYMENTS : unless otherwise agreed is required :

- 30 % of the total amount as definitive confirmation of your reservation.
- remaining amount to be paid 20 days prior arrival.
Every payment has to be done on favour of ItalyaOnline.Net or Collaborated Company (ITALIA/Roma).

CANCELLATIONS : unless otherwise agreed, in the case of the customer withdrawing from the contract, ItalyaOnline.Net or Collaborated Company can demand the followings cancellation fees :

- 25% of the total sum between 30 and 15 days before arrival.
- 50% of the total sum between 14 and 8 days before arrival.

Should be the cancellation occur any later a higher fee is payable, calculated according to any additional losses incurred by ItalyaOnline.Net or Collaborated Company (like charges for empty beds, etc.).
A written notification of the annulment must be received.

REPLACEMENT : ItalyaOnline.Net or Collaborated Company may replace, if necessary and owing to a cause beyond control, the hotel with another; of course all the services will be returned, the category of the hotel and the given prices remain as by the original confirmation. Every change will be communicated in due time.

COMPLAINTS : ItalyaOnline.Net or Collaborated Company (Italia/Roma) has to be informed immediately of any complaints which may arise and these has to be made clear at the time and in the place. Any disputes regarding prices and services will not be taken into consideration after your return. The roman bar entertains jurisdiction for any contests.